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About Pilates
What is Pilates?
What is Pilates?
Pilates is an exercise method focused on strengthening your core muscles, improving your flexibility, and improving your overall balance and posture. It combines controlled movements with breathing techniques for a full-body workout.
What is the difference between Pilates and Reformer Pilates?
What is the difference between Pilates and Reformer Pilates?
The difference between Pilates and Reformer Pilates lies primarily in the way the exercises are performed and the equipment used. Reformer Pilates uses a piece of equipment (the Reformer), while Pilates only requires a mat.
The Reformer offers variable resistance using springs, which helps build muscle strength. The device supports your body, making it ideal for rehabilitation or people with disabilities.
Reformer Pilates can be more intense and challenging due to the many options for modifying the exercises. And by using a machine like a reformer, you can add many more variations to your workout.
What do you train with Reformer Pilates?
What do you train with Reformer Pilates?
The Reformer is a machine that helps you work on your strength, flexibility, balance, and coordination. It uses springs and a moving platform (the carriage) to create resistance. This helps you perform controlled and effective movements. You can train your entire body, and the Reformer offers endless possibilities.
Is Reformer Pilates suitable for beginners?
Is Reformer Pilates suitable for beginners?
Yes, Reformer Pilates is suitable for all levels. There are exercises specifically designed for beginners, and you can gradually increase the intensity as you gain strength. YouTube offers many examples of workouts for all levels, but we also recommend the Pilates Project as an online platform with over 500+ workouts for all levels.
General
How do I choose the right model?
How do I choose the right model?
To help you with this, we've created a selection guide . It describes the different types, their pros and cons, what to consider when choosing, and our various models. You can also easily compare the different models side-by-side. Still having trouble? Feel free to contact us; we're happy to help!
Can I come and see your Reformers?
Can I come and see your Reformers?
Absolutely! We have a showroom in Uddel (near Apeldoorn). There, you'll find five different Reformers from Elina Pilates, Hegren Pilates, and Peak Pilates® ready for you to view, compare, and try out. This way, you can experience the differences in finish, comfort, and functionality firsthand. We're also here to answer all your questions and provide you with personalized and honest advice. Click here to schedule an appointment.
Are the products suitable for beginners and advanced users?
Are the products suitable for beginners and advanced users?
Most models are suitable for both beginners and advanced users because they are fully adjustable. On the collection pages, you can filter by home or professional use to help you choose.
The main difference is that home appliances are easier to store (slide-in) and professional models have more adjustable options plus a longer warranty period.
How much space do I need for Pilates equipment?
How much space do I need for Pilates equipment?
The required space varies slightly by model, but in general, we recommend a surface area of at least 2 meters by 3 meters for a Reformer to ensure sufficient room to move during your workouts. For multiple Reformers in a studio, for example, we recommend a spacing of 1 to 1.5 meters between them to allow sufficient room for sideways arm and leg movements.
Are the devices easy to assemble yourself?
Are the devices easy to assemble yourself?
Yes, all our devices come with clear installation instructions and often also include installation videos. We also offer an installation service (available for orders of 6 or more), where our own technician will come to your home to install them for you.
For Pilates studios and professionals
Are your products suitable for intensive use in a gym or studio?
Are your products suitable for intensive use in a gym or studio?
Absolutely. Our professional models are specially designed for intensive and long-term use, in collaboration with professionals. These models offer endless possibilities thanks to their numerous options. You can find professional models by filtering by 'professional' in the various collections.
Do you also have higher models for physiotherapists, for example?
Do you also have higher models for physiotherapists, for example?
Absolutely! Several models are available in different heights. If you need help, please feel free to contact us .
Do you offer volume discounts for companies?
Do you offer volume discounts for companies?
Absolutely! Contact us and take advantage of a customized quote with a volume discount.
Verzenden & retourneren
How can I track my order?
How can I track my order?
Once your order is on its way, you'll receive an email from us or the carrier with the expected delivery date. Depending on the carrier, you'll either be called a day in advance to schedule delivery, or you can call them on the day itself for a delivery estimate. Orders are delivered to the first doorstep on the ground floor.
What are the shipping costs and delivery times?
What are the shipping costs and delivery times?
We do our utmost to deliver your order as quickly as possible. If the product is in stock, your order will usually be delivered within 7 to 12 business days. If the delivery time is longer for any reason, we will of course inform you as soon as possible. If the delivery time is stated as 8 to 12 weeks, please feel free to contact us for an up-to-date estimate. Sometimes this time is shorter, depending on the production process.
The listed prices exclude specialized shipping costs. These are automatically calculated in your shopping cart. Are you considering ordering more than 3 products (for business purposes)? Please contact us for a customized quote including volume discounts.
How will my order be delivered?
How will my order be delivered?
If you order Pilates equipment, it will be delivered on a pallet to the first threshold on the ground floor. The equipment is not assembled; you will receive detailed instructions for this.
If you purchase more than 6 Reformers, you can use our assembly service, which is carried out by our own technician.
Can I return or exchange my order?
Can I return or exchange my order?
Consumers
You have the right to cancel your order up to 14 days after the date of receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount, including shipping costs. Only the return costs from your home/studio to the supplier are at your own expense. Consult your carrier's website for exact rates and take into account the dimensions and weight of the product. For a return to be processed, the product must be in the same condition as it was delivered: in its original condition, in its original packaging, with all instructions, documentation, and accessories in their original condition, and must be unused. Proof of purchase must also be provided with all returns. Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number, which must be clearly visible on the outside of the package. Products returned without an RMA number or without a clearly marked return authorization number on the outside of the package will not be processed. All returns must be received within 30 days of the purchase date to be accepted. Any product sent cash on delivery will be refused.
For Balanced Body exceptions, click here .
If you exercise your right of withdrawal, the product must be returned to the supplier with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us atsupport@depilatesstore.nl . We will then refund the order amount due within 14 days of registering your return, provided the product has already been received in good order. If the product is damaged or the packaging is damaged more than necessary to try it out, we may charge you for the reduction in value of the product. Therefore, please treat the product with care and ensure it is properly packaged when returning it. The right of withdrawal does not apply to custom-made products purchased through this webshop, such as appliances with a specific upholstery color. The sale is final upon successful payment.
The above does not apply to business customers, for this we refer you to our General Terms and Conditions.
Warranty & maintenance
Is there a warranty on the products?
Is there a warranty on the products?
Absolutely! Our products are high-quality, which is why we offer a multi-year warranty. From 2 years, 5 years, 10 years, and even a lifetime warranty, this is always stated on the product page.
For the extended warranty policy, click here .
Hoe onderhoud ik mijn Pilates apparatuur?
Hoe onderhoud ik mijn Pilates apparatuur?
To extend the life of your equipment, we recommend regular maintenance. For reformers, this means cleaning the rails and checking the springs. You can wipe the frame with a slightly damp cloth. We also recommend replacing the springs every two years if used intensively.
Also watch this video by Elina Pilates about periodic maintenance.